Run your society like
a well-oiled machine
Maintenance tickets with SLA enforcement, preventive care calendars, vendor job cards, amenity bookings, and community communication — one platform for the whole committee.
Every complaint resolved on time — or escalated automatically
Residents submit tickets from the member app with photos and descriptions. GateWise assigns them to the right staff, starts the SLA clock, and escalates to the next level when deadlines are missed — no manual follow-up needed.
- Photo & video ticket submission from member app
- Auto-assign to maintenance team by category
- Configurable SLA tiers: urgent (4hr), high (24hr), normal (72hr)
- 3-level escalation: staff → supervisor → committee
- Status push notifications to resident at each stage
- Resident rates resolution (1–5 stars) on closure
- Monthly SLA compliance report for committee
Jun 5 · Tower A & B · OTIS vendor
Jun 15 · All blocks · SafeGuard Ltd
Jun 22 · Overhead + sump · AquaClean
Jun 28 · Common area · Cummins vendor
Fix problems before
residents even notice
Create recurring maintenance schedules for lifts, water tanks, DG sets, fire systems, and common areas. GateWise reminds the responsible staff, logs completion with photos, and alerts the committee if a task is missed.
- Recurring tasks: daily, weekly, monthly, quarterly, annual
- AMC vendor assignment with contract expiry alerts
- Photo proof required on task completion
- Missed task escalation to committee within 1 hour
- Cost tracking per task and vendor with budget comparison
Know what every vendor costs you
Create work orders, track job completion, manage payments, and compare vendor performance — all in GateWise.
Work Orders
Issue digital work orders with scope, timeline, and payment terms. Vendor receives on WhatsApp and confirms acceptance. No more verbal instructions or disputed scopes.
Vendor Payments
Log vendor invoices, link to work orders, and track payment status. Generate vendor-wise expense reports for AGM presentations and CA audits.
Vendor Ratings
Rate vendors after every job. Build a society-verified vendor directory with ratings and cost benchmarks — so every committee picks better contractors.
Complete society operations, covered
Amenity Booking
Online booking for clubhouse, swimming pool, tennis court, and party hall. Slot calendar, approval rules, deposit collection, and cancellation management included.
Notices & Polls
Broadcast to all residents or target by wing, floor, or flat type. Schedule notices in advance. Run polls for community decisions with result dashboard.
Resident Directory
Searchable directory of all flats with owner, tenant, family members, vehicle numbers, and KYC documents. Move-in/move-out workflow with NOC clearance gate.
Water Meter Billing
Import monthly readings, auto-detect anomalous spikes, generate per-unit water bills, and send Hindi/English usage summaries on WhatsApp.
Inventory Management
Track spare parts, cleaning materials, and consumables in the society store. Set reorder alerts and log usage against maintenance tickets or vendor jobs.
Meeting & AGM Records
Digitize AGM and SGM minutes, attendance, and resolutions. Store as searchable records for compliance and member access. Export for registrar filings.